Terms & Conditions

1. About Bari Dhoda House

Bari Dhoda House is a provider of authentic Pakistani sweets and traditional mithai, including but not limited to Dhoda, Patisa, Barfi, Gulab Jamun, Rasgulla, and milk-based desserts. All products are prepared using traditional recipes, quality ingredients, and hygienic practices.

2. Acceptance of Terms

By using our services, you confirm that:

• You are legally able to place orders

• You understand and agree to these Terms & Conditions

• You agree to comply with all applicable local laws and regulations

If you do not agree with any part of these terms, please do not use our services.

3. Products & Availability

• All sweets and desserts are subject to availability

• Some items may be seasonal or produced in limited quantities

• Images shown on the website or social media are for illustration purposes only

• Taste, color, and texture may vary slightly due to the traditional handmade process

We reserve the right to modify, replace, or discontinue any product without prior notice.

4. Ordering Process

Customers may place orders through our approved contact channels.

When placing an order, you agree to:

• Provide accurate contact and delivery details

• Confirm product selection and quantity

• Confirm delivery location and timing

Once an order is confirmed, it may not be modified or cancelled unless approved by Bari Dhoda House.

5. Pricing & Payments

All prices are displayed in local currency and are subject to change without prior notice.

Accepted payment methods include:

• Cash on Delivery (COD)

• JazzCash

• Easypaisa

Payment must be completed according to the selected method before or at the time of delivery. We do not store customer payment information.

6. Home Delivery Policy

We offer home delivery for our sweets and mithai, subject to location and availability.

Please note:

• Delivery times are estimated, not guaranteed

• Delays may occur due to traffic, weather, or unforeseen circumstances

• Customers must ensure someone is available to receive the order

• Incorrect address details may result in failed delivery

Delivery charges (if applicable) will be communicated at the time of order confirmation.

7. Quality, Freshness & Hygiene

At Bari Dhoda House, we prioritize:

• Fresh preparation

• Quality ingredients

• Clean and hygienic handling

However:

• Sweets are perishable items

• Customers are advised to consume products within the recommended time

• Improper storage after delivery is not our responsibility

8. Returns, Refunds & Cancellations

Due to the nature of food products, we follow a strict no-return policy.

Refunds or replacements may only be considered if:

• The wrong item was delivered

• The order was incomplete

• There was a genuine quality issue reported immediately upon delivery

Any concerns must be reported within a reasonable timeframe after receiving the order. Decisions regarding refunds or replacements are at the sole discretion of Bari Dhoda House.

9. Allergens & Dietary Information

Our sweets may contain:

• Milk and dairy products

• Nuts

• Sugar and wheat-based ingredients

Customers with allergies or dietary restrictions should confirm ingredients before ordering. Bari Dhoda House is not liable for allergic reactions resulting from consumption.

10. Intellectual Property

All content including:

• Text

• Images

• Logos

• Brand name

are the property of Bari Dhoda House and may not be copied, reproduced, or used without prior written permission.

11. Customer Conduct

Customers agree not to:

• Provide false or misleading information

• Misuse our services

• Engage in abusive or inappropriate behavior

We reserve the right to refuse service to anyone violating these terms.

12. Limitation of Liability

Bari Dhoda House shall not be held liable for:

• Delays beyond our control

• Indirect or consequential damages

• Issues arising from misuse or improper storage of sweets

Our maximum liability is limited to the value of the order placed.

13. Changes to Terms & Conditions

We may update or revise these Terms & Conditions at any time without prior notice. Continued use of our services indicates acceptance of the updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in Pakistan. Any disputes shall be resolved under local jurisdiction.

15. Contact Information

For questions regarding these Terms & Conditions, orders, or services, please contact Bari Dhoda House through our official communication channels.

By placing an order with Bari Dhoda House, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.